We provide quick response IT support and innovative IT solutions for businesses, charities and home users.
Calls to our support line are answered within 15 seconds by an engineer.
We are there for our clients during business hours but you can also contact us outside business hours for emergency support via our main support number.
Call us now and speak directly to a techie.
We provide remote support by phone and remote support software, but we are always happy to visit our clients sites when required.
Our friendly team of engineers don’t talk in jargon and acronyms (unless you want to) and will never make you feel silly for calling.
We love helping people and solving problems; there is nothing like the feeling of achievement when a difficult problem has been cracked.
With 6 engineers on the team, we have more than 100 years of experience studying and supporting IT.
Every organisation is different in the software and hardware they use, and the way they operate. We tailor our service to the needs of every organisation we support.
Our support agreements are tailored to your needs – you can read about them in our Support contracts section. We don’t tie our clients into long term contracts – our clients stay with us because of the high level of service we provide.
You can also hire Headstart IT Solutions on a per project basis.
We don’t insist that our clients use a standard set of hardware and software (although it should all be of business grade).
We work with organisations in many sectors and have built up a very broad range of IT industry knowledge as a result.
Our clients are unique. Contact us to discuss how we can work for you
We have helped a lot of clients, both large and small to relocate to new premises and we can help you with the entire process of relocating your IT
We love to work with new companies to help them grow, we want to build long term relationships with our clients. We help you succeed through wise use of technology
We have a wide range of options to suit the needs of every organisation
We have many years of experience in migrating to cloud services and we keep up to date with all the options
With our server management packages your server is in safe hands
We formulate a plan of action with our clients, coordinate works with all suppliers, and we can carry out works at a time to minimise downtime for your business
Thanks so much for your help today. You were fantastic and very patient. You saved me a lot of time and effort and I really appreciate it. ps … I didn’t mean it when I said I hated computers!
James helped us with an office move, very quick and attentive, helped with all the initial setup despite the short notice. Would use the services in future and recommend.
Headstart are a great business who genuinely care about their customers. As a small business, I’ve struggled to find a reliable supplier in this space for 20 years – it’s such a relief to find a business like James’.
Headstart were able to competently and professionally resolve every problem that we had in a timely manner. James and the team at Headstart IT are also genuinely great to deal with and always respond with a friendly, helpful and considerate approach, however daft the question may be. Highly Recommend!
Our company has been with Headstart for many years and would not use anyone else’s services. Headstart always resolve the issue whatever it may be … All of the staff are so friendly, extremely polite and they all go above and beyond to assist you. Headstart really makes those tedious stressful technical issues so much easier. I could not recommend a company more!!
Greenwich House Properties
We turned to Headstart after being disappointed with another IT company. Very impressed with their customer service, knowledge and technical expertise. Despite having numerous unforeseen problems on a particular project, James and the team worked hard at resolving all issues until we were completely happy. Would highly recommend.
We have proven the value of our client focused services to businesses, schools, governmental organisations, embassies, charities and more. When our clients have got used to our level of service they don’t look elsewhere