If you would like to improve your video conference calls in terms of how things look, sound and operate, here are a few tips: – Consider using a webcam rather than the built-in laptop cam. It may be better quality (picture and sound) plus it offers flexibility in positioning. – Consider using a slightly side-on angel for the webcam so you can talk and type at the same time while being able to look and lean-in when you need to. – If you’re using your laptop camera, place the laptop on top of books or objects (in a safe and practical way) so that it is raised, and level with your face (eye level) rather than focusing up towards your chin or the ceiling. – Use a neutral background and switch off lights behind you. You may also consider using a light in front of you. – Close windows if they are the cause of excess and distracting light and noise. – Use a Bluetooth headset (with a microphone) and Bluetooth speakers if you have them. – Use a mute button/control where possible and appropriate.